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  Due to popular demand and travel restictions, Compu Doc offers remote assistance!

If you are having problems with your computer, we can fix it.

You need to meet several criteria before we can help you out.

  • Is your computer problem software related?
  • Is the computer in question running Windows 2000, XP or Vista?
  • Do you use Internet Explorer for your web browser?
  • Do you have a high speed internet connection?
    (Cable, DSL or Satelite)

To check your speed please click on this link and note the speed for us when we talk.

  • Are you physically at the machine in question?
  • Is the computer capable of being online at this time?
  • Are you an established customer of Compu Doc / Web Alaska?
    • If not do you have a pay pal account?

If you answered yes to the above questions please telephone 907-376-8285 to set up a remote assistance call as this service is by appointment only. Firefox or Netscape users can still recieve this support.

Billing is done in 20 minute increments for $30 each time period.

After you telephone us at 907-376-8285, you will be directed how to proceed.

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