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If you are having problems with your computer, we can fix it.

You need to meet several criteria before we can help you out.

  • Is your computer problem software related?

  • Is the computer in question running 7 or 10?

  • Do you have a high speed internet connection? (Cable, DSL or Satellite)

To check your speed please click on this link and note the speed for us when we talk.

  • Are you physically at the machine in question?

  • Is the computer capable of being online at this time?

  • Do you have a router, if you have DSL or Satellite?

  • Are you an established customer of Compu Doc / Web Alaska?
    • If not do you have a pay pal account?

If you answered yes to the above questions please telephone 907-376-8285 to set up a remote assistance call as this service is by appointment only.

In order to do a remote session please click here.